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Our Prices

Our Prices Explained

The rental rates for our holiday properties are shown when you check availability. Here we explain our prices and payment terms:

If your holiday commences more than 2 months from the time of booking – A deposit of 30% of the holiday rental plus £49 booking fee is required to secure your holiday dates, with the remainder of your holiday cost, including any extras you choose to add to your booking, becoming due 2 months before your holiday commences.

If your holiday commences within the next 2 months – if your holiday is due to commence within the next 2 months the full amount is payable immediately to secure your holiday.

We sometimes have a special offer running through January whereby you can pay just a 10% deposit to secure your holiday dates, with a further 20% payable within 30 days of booking, then the remaining 70% payable within 2 months of your holiday commencement date.  You can still pay 30% instead if you prefer, just let us know and we will adjust your booking to accommodate this. Details will be published on our website with full details if this offer is available.  If your holiday starts within 3 months, your full 90% balance will be payable 2 months before. If it starts within 2 months, the full amount is due at the point of booking.

We can ‘hold’ dates for a day or sometimes two – dependent upon the lead time until the holiday – without any obligation, to enable you to check annual leave, etc.  Contact us directly to arrange this.

Please be aware that we use a dynamic pricing model, which means our rates can change from day to day. If you enquire with us, we will honour the rate that we quote you as long as the booking is confirmed within 24 hours of your enquiry. We cannot honour previously quoted rates.

A non-refundable booking fee of £49 per booking is applicable to all bookings.

If you require assistance please call us on 01665 710 700 or email us – we’re here to help!

 

Extra’s

If you’re bringing a dog there is a charge of £20 per holiday per dog, which is in addition to the rental rate.

At certain properties, there are chargeable extras, such as dog beds and extra logs, for example.  They will be shown on the booking form for you to select if required.

Many extras are not chargeable, including cots, highchairs and stair gates.  You will still need to request them however, they will not be provided otherwise. They will be confirmed on your booking form with a nil charge.

If you cancel any chargeable extras after you’ve paid for your holiday in full, we regret it is not possible to arrange a refund.

 

Discounts

We occasionally offer ‘late booking’ deals or non-standard booking periods at special rates.  When you click on ‘check availability’ on your chosen cottage page, any reductions or non-standard booking periods offered will be shown on the calendar displayed.

We are unable to combine discounts, so if a holiday is already discounted, no additional discount may be added, however, you can choose to use the highest discount.

 

Price Adjustments

We occasionally reduce our rates on an individual cottage basis, for instance, if we have a late vacancy. We also increase our prices from time to time in line with the market generally. However, the price quoted at the time of booking is fixed and is the price you will pay, regardless of whether the rate for that period has been increased or decreased since the time of booking.

 

Short Breaks

At some properties, short breaks may not be available at certain times of the year, including Christmas/New Year weeks and some Bank Holiday weeks.  If the availability calendar will not allow you to select a short break period, this is the reason why.

In LOW season at most properties, we offer shorter 2-night breaks at weekends (Fri-Sun or Sat-Mon).  We can offer some flexibility with arrival and departure times with our 2-night breaks; when booking Fri-Sun a later departure of 1pm on Sunday is offered, and when booking Sat-Mon, an earlier arrival of 1 pm on Saturday is offered.

 

Non-Standard Booking Periods

At the majority of our cottages, the changeover days are Fridays and Mondays so your holiday will need to start and end on one of these days.  A handful of cottages have their changeover days on Saturdays and Tuesdays however.   This enables a 3-night weekend break, a 4-night midweek break or a full week break.   We can, however, accommodate 10 and 11-night stays so long as the start and end dates are on the standard changeover days.

A small number of our cottages can often accommodate different start and end dates, mostly in low season and more so when booking late, although a small number can accommodate ‘any day arrival’. Please call us on 01665 710 700 or email us to enquire.

 

Cancellation

Please see our Booking Conditions for details of our cancellation policy.

 

Paying for your Holiday

We accept payment by bank transfer and card. You can pay securely online by card or over the telephone.

DEPOSIT – If your holiday is more than 2 calendar months away, we require a deposit payment of 30% of the total rent plus a £49 booking fee in order to secure your holiday dates for you.  This is required to be paid at the time you place the booking. (Apart from January when we may have the offer to secure your holiday dates with just 10% then the remaining 20% becomes due within 30 days).

Depending upon the lead time till the holiday start date, we may be able to hold an unconfirmed booking for up to 48 hours to allow you to make payment, please contact us to enquire, if this is required.

Please note that unless we have confirmed we can hold your dates for 48 hours, payment is required within 24 hours as standard, so if payment is not received within 24 hours of the booking being placed and you haven’t arranged an extension to the payment period which we have confirmed via email, we will assume you no longer wish to proceed with your booking and cancel it, as we cannot reserve dates indefinitely without payment/confirmation.

BALANCE – If your holiday start date is more than 2 calendar months away and you have paid a deposit, the final balance will become due for settlement strictly 8 weeks before your holiday commences. If payment is not received and no special arrangements for paying have been agreed upon in writing, the reservation will be cancelled and be subject to our cancellation policy terms as being cancelled by you.

FULL AMOUNT DUE – If you are booking a holiday to commence within the next 2 months, the full amount is due immediately.

 

Changing your Dates after Booking

If you wish to change your holiday dates after having your holiday booking confirmed, we can only do this with the agreement of the cottage owner and an administration fee of £75 will be payable. This is entirely at the owners’ discretion.

It is not possible to change your booking to a different cottage without us having to treat this as a cancellation. This is because our cottages are privately owned and we are acting as agents for the individual owners and bookings are not able to be transferred from one owner to another.

 

Booking Conditions

Please note that we have strict booking conditions, particularly in relation to the acceptance of dogs to our cottages and the care of the property. Your booking is accepted on the clear understanding that you have agreed to adhere to our booking conditions. If any costs are incurred by the cottage owner or any other issue occurs due to a breach of our booking conditions, the person who books the holiday will be held liable and will be charged direct.

 

How to Check Availability

Click on the cottage name in the table above and once the full web page for that cottage is displayed, click on the link at the top of that page called ‘Check when this cottage is available’. This will show you a calendar with available dates. The dates in white boxes are available for holiday start dates.

 

Reserving Dates

We are very happy to hold dates for you pending confirmation that you and your party can definitely make it.  We can hold dates for you for up to 24 hours without any obligation, and up to 48 hours with confirmation, although depending upon the lead time until the holiday dates this may be restricted to 24 hours.

Please note that payment of the deposit (or the full amount if the holiday start date is within 2 months) must be paid within a maximum of 24 hours from the time the dates were reserved or the booking will be cancelled.

 

How to Book your Chosen Cottage

To book your chosen cottage, click the cottage name in the chart above which will display the full web page for that property. Once on that page, click on the link at the top ‘Book this Cottage’. A calendar will be displayed with available and booked dates. Available holiday start days are shown with white squares. Click on your start date then click on your end date. You can then fill in your details from there on and you will be given instructions to make payment securely online.

Alternatively, you can either call us on 01665 710 700 to book or simply email us and we can take it from there.

 

If you require assistance at any time, please just call us on 01665 710 700 or email us – we’re here to help!

A Sample of our Cottages

Amble

Roseate House

Sleeps: 6+2 2 Dogs

Holidays from £553

Seahouses Area

The Gin Gan

Sleeps: 6 1 Dog

Holidays from £568

Alnwick & Surrounding Area

Gracie's in Alnwick

Sleeps: 2 Pet Free

Holidays from £328

View all our cottages